Marketing

How to Create a ‘Lights Out’ Customer Experience

by Issue: January / February 2016

Remember what happened to Kodak? Well, market forces are creating a perfect storm for all companies that think they know what their customers want.

Shooting for the Moon

by Issue: January / February 2016

John Sculley, former CEO of Pepsi and Apple, once the highest-paid Silicon Valley executive, explains how to build billion-dollar companies that change the world.

Q&A with Hap Klopp

by Issue: November / December 2015

The legendary entrepreneurial founder of The North Face obviously knows how to build a company, which is why his book about failure is a must-read for business junkies.
Photo of Meerkats

Rebranding in the Don’t-Blink Age

by Issue: September / October 2015

Why it's time for an image checkup, especially if your company’s budget and market have changed along with consumer attention trends.

Why Mining Product Reviews Should Be on Retailers’ Radar

by Issue: May / June 2015

Data mining has come a long way since the 1990s, when many early adopters wasted millions of dollars building data warehouses to analyze transactional data.

Profiting from the Rise of the Machines

by Issue: March / April 2015

Hollywood got it wrong — there is no reason to fear the future unless you’re a brand manager stuck in the past.
Steinthor Palsson Interview

The Ivey Interview: Steinthór Pálsson

by Issue: May / June 2014

Few business leaders will ever confront the challenge that Landsbankinn CEO Steinthór Pálsson faced in mid-2010,…

Manufacturing Consumer Consent: The future of social commerce

by , et al.Issue: May / June 2014

There’s a lot of talk about using social media to harvest consumer conversations and feedback about their shopping…

View more articles