Brenda Lautsch

Biography:

Brenda Lautsch is Associate Professor, Beedie School of Business, Simon Fraser University. She can be reached at blautsch@sfu.ca.

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Mistakes Happen – So Manage Them

by , et al.Issue: May / June 2016

Errors occur more often than employees admit, so smart organizations proactively encourage reporting while seeking to maximize beneficial learnings.