Chris Vialle, MScBA, is a senior manager in the Strategy Consulting practice of Monitor Deloitte US. He focuses on Banking & Securities and has a keen interest in strategy- and innovation-related decision-making processes in a variety of industries. He can be reached at cvialle@deloitte.com.
Enterprise social software enables members of the corporate masses to have more influence over the organizations that employ them — but that isn’t always a good thing.