John Mercer is president of John W. Mercer & Associates Inc., a Toronto-based management consulting firm specializing in corporate strategy development and high-performance manufacturing. Client list includes Allied Signal (now Honeywell), Bosch, Steelcase, Siemens and Tower Automotive. Prior to founding his firm in 1991, Mercer served as CEO of numerous companies. As a Captain in the Royal Canadian Regiment, he served in Canada’s Special Service Force and Europe’s ACE Mobile Force. He taught officers at The Canadian Army Combat Training Centre and served as the Personal Assistant to the Commander of the Canadian Army. He can be reached at email@example.com.