Katrina Pugh


Katrina Pugh is the President of Align Consulting (http://www.alignconsultinginc.com/meet) and the author of Sharing Hidden Know-How: How Managers Solve Thorny Problems With the Knowledge Jam (Jossey-Bass, Wiley, 2011). She is on the Advisory Board of the Knowledge Management Institute of Canada and a lecturer at Columbia University.

Knowledge Jam: Three disciplines to beat the merger performance odds

by Issue: July / August 2011

Mergers fail for several reasons and one of the most common is the failure of managers to plan how to retain the knowledge……