Michael C. Feiner

Biography:

Michael C. Feiner is Professor of Management at Columbia Graduate School of Business. He is the former Chief People Officer at Pepsi Cola and President of Michael C. Feiner Consulting. This article is based on Mr. Feiner’s book, The Feiner Points of Leadership: The 50 Basic Laws That Will Make People Want To Perform Better For You, Warner Books, 2004. The book was cited by The Globe and Mail’s Report on Business <.em> as the “Best Business Book of 2004”.

THE LAW OF THE EMPEROR’S WARDROBE

by Issue: January / February 2005

High-performance leaders realize that more often than not they just don't know how their people really feel about their……