Mona Malone


Mona Malone is Regional Vice President, Personal Banking, Central Toronto, Bank of Montreal. Malone has been an invited speaker, keynote presenter and panelist at key events throughout the United States, Canada and France. Malone is co-author of a chapter of The Behavior Breakthrough: Leading Your Organization to a New Competitive Advantage. She is a recipient of the Queen’s Diamond Jubilee Medal in recognition of her community service with youth development organizations. She can be reached at

Man standing on mountain

Making the Big Behaviour Breakthrough

by , et al.Issue: January / February 2015

Everybody talks about the importance of innovation. This article is about what it takes for a leader to actually make it happen.