Mark Young


Mark Young is an independent consultant, trainer, writer and lecturer in the field of mediation and negotiation skills training and analysis. As head of Rational Games, Inc. (, he serves a variety of clients in the public and private sectors in the US, UK and Germany. 

Playing with icebergs: negotiating improvisationally

by , et al.Issue: January / February 2014

Imagine the following fictional scenario. Rudolf Wild, a merchandising executive with a Walmart operation in Europe,…