Mark Young

Biography:

Mark Young is an independent consultant, trainer, writer and lecturer in the field of mediation and negotiation skills training and analysis. As head of Rational Games, Inc. (www.rationalgames.com), he serves a variety of clients in the public and private sectors in the US, UK and Germany. 

Playing with icebergs: negotiating improvisationally

by , et al.Issue: January / February 2014

Imagine the following fictional scenario. Rudolf Wild, a merchandising executive with a Walmart operation in Europe,…