IN CONVERSATION: ROSABETH MOSS KANTER

by Stephen BernhutIssue: March / April 2006

Terms such as "empowerment", "employee participation" and "change management" so dominate the vocabulary of organization……

RELATIONSHIP DEMARKETING: MANAGING WASTEFUL OR WORTHLESS CUSTOMER RELATIONSHIPS

by Ian GordonIssue: March / April 2006

Some managers, perhaps many, have been tempted to hit the "delete" button when dealing with troublesome or unprofitable……

BUREAUCRATIC ORGANIZATIONS ARE BAD FOR OUR HEALTH

by Henry Hornstein, Donald de Guerre et al.Issue: March / April 2006

Anecdotal evidence has always pointed to the existence of a link between an individual's health and the health of the…