THE EFFECTIVE LEADER: UNDERSTANDING AND APPLYING EMOTIONAL INTELLIGENCE

Emotional intelligence can be misunderstood and misrepresented. But the bottom line is that the manager who can think about emotions accurately and clearly may often be better able to anticipate, cope with, and effectively manage change. Emotional information plays a critical role in our working lives since the relationships we form are governed by rules … Continue reading THE EFFECTIVE LEADER: UNDERSTANDING AND APPLYING EMOTIONAL INTELLIGENCE