Robert D. Austin


Robert D. Austin is Professor of Innovation and Information Systems at Ivey Business School at Western University in London, Ontario, and an affiliated faculty member at Harvard Medical School and Aarhus School of Business and Social Sciences. Prior to joining Ivey, Austin was a professor of Innovation and Digital Transformation at Copenhagen Business School, and, before that, a professor of Technology and Operations Management at the Harvard Business School. At Harvard, he chaired the executive program for Chief Information Officers (CIOs) for more than ten years. Austin has published widely in both academic and professional venues, and is the author of nine books, more than 50 published cases and notes, three Harvard online products, and two popular Massively Open Online Courses (MOOCs) running on the Coursera platform. His “Cyberattack!” Simulation won the 2020 International Serious Play Gold Medal. His research on neurodiversity employment programs in funded by SSHRC. Austin has consulted with and delivered education experiences to many multinational corporations, working mostly with C-level executives, and he has served on numerous boards, especially for technology companies. He is a member of the international jury for the CIO 100 Awards, a judge for MIT Sloan’s International CIO Leadership Award, and he has advised the European Commission on “e- Competencies for Innovation” and “e-Leadership.” Contact:

New Idea. Crumpled Paper Ball Glowing Bulb Concept.

Understanding the Link Between Crisis and Innovation

by , et al.Issue: July/August 2020

The pandemic has everyone experimenting—but what happens when things go wrong separates the innovators from the wannabes.