Cultivating Virtual Competence

by Nicole Haggerty, Zeying Wan et al.Issue: November / December 2020

Before deciding the future of remote work, smart managers will fully explore the opportunities COVID-19 exposed by re-thinking the training of virtual employees.

Delivering public service for the future: Harnessing the Crowd

by Tim Cooper, Matthew Robinson et al.Issue: September / October 2013

Governments around the world are being squeezed.  In the aftermath of the deepest financial crisis since the 1930s,…

Frugal innovation: the key to penetrating emerging markets

by Kaushik MukerjeeIssue: July / August 2012

There may be no better exemplar of the need to modify business practices when expanding to another country than innovation.……

What we can learn from high value Indian outsourcers

by Nicole HaggertyIssue: September / October 2011

For the past decade, Indian outsourcing firms have talked about 'moving up the value chain' as a way of enhancing their……

Strategic leadership development: The new frontier for Indian firms

by Ariff KachraIssue: September / October 2011

The need for effective business leaders in India is as intense as it is in most countries. But the path that Indian…

Putting social media to work at Cognizant

by Bala Iyer, Salvatore Parise et al.Issue: July / August 2011

Many companies know what social media can do but many are still unable to apply or leverage social media to distance…

CONTINUITY AND CHANGE IN JAPAN’S AUTOMOTIVE INDUSTRY

by Katsuki Aoki, Rick Delbridge et al.Issue: January / February 2011

Millions of vehicles recalled due to quality problems, multiple lawsuits, government investigations and a very public…

The Role of Leadership in Managing Risk

by Carol Stephenson, O.C.Issue: November / December 2010

“… You can’t control people through policies, procedures and policing.  You can only do it through a strong risk……

Don’t expect too much from the economy

by John S. McCallum, John S. McCallum et al.Issue: November / December 2010

Patience and prudence are bred in Canadians’ bones. Perhaps never will those characteristics, sometimes derided, serve……

LEARNING FROM EXPERIENCE

by Carol Stephenson, O.C.Issue: September / October 2010

“If you want the present to be different from the past, study the past.” ~Chinese Proverb Much has been said and……