Operations

Athletic female rock climber.

Report from the Front Lines of Workplace Disruption

by Issue: January / February 2021

Working in HR today is like climbing a steep mountain, on your own, in the dark, without a rope, during a perfect storm.
A picture of a woman on the beach.

The Business of Recovery

by Issue: July/August 2020

When facing major disruptions, firms need to embark on a born-again journey of self-discovery and healing similar to the mental health recovery process.
With the onset of Covid-19 in the year 2020, all businesses had to deal with the contagion in their own way. Some businesses closed entirely while others had to change their manner of operations. This sign reflects how one business communicated their message to customers in New York.

Transforming Supply Chains Amid Global Disruptions

by Issue: July/August 2020

As the COVID-19 pandemic has made clear, supply chain managers need to focus on more than simply increasing preparedness for global disruptions.
Aerial top view container ship Park for import export logistics in pier, thailand.

Unlocking the Potential of Digital Supply Chains

by , et al.Issue: July/August 2020

In today’s chaotic world, rethinking and reskilling supply chains is just as important as investing in the best new technologies.
Frustrated Hispanic business traveler waiting in airport

Managing the Hassle Factor in the Age of Disruption

by , et al.Issue: March / April 2020

When it comes to achieving the best return on foreign investment, research shows that location bias amongst management is a major hidden obstacle.
Image of the Ambassador Bridge

Even NAFTA Tweaks Could Be Costly

by Issue: January / February 2017

Research shows any thickening of U.S. borders threatens prosperity across the integrated North American economy.
Generated image of the earth with the countries connected by light lines

Chain Reactions

by Issue: March/April 2016

When it comes to facing risks posed by supplier failures and disruptions, companies do not always have to go it alone.

Managing the paradox of big picture & operational precision

by Issue: May / June 2014

Early one weekend morning, a CEO of a Fortune 500 company calls his HR Head to discuss replacing a key executive. Jason,……

Championing North America’s potential

by Issue: May / June 2014

The tilt towards Asia that has long been heralded in the foreign policy of the United States of America carries with…

Best practices in strategic multichannel fulfillment

by , et al.Issue: March / April 2014

Multichannel retailing is growing explosively, moving pro-active retailers to reinvent the role of traditional stores…

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