Margaret Heffernan is an entrepreneur, chief executive and author whose third book, Willful Blindness, was shortlisted for the 2011Financial Times/Goldman Sachs Best Business Book award (Doubleday Canada). She is Visiting Professor of Entrepreneurship at Simmons College, and Executive in Residence at Babson College.
Leaders inhabit a bubble of power, and they are both mentally and physically cut off from the reality most people would……
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