IBJ Insights
Getting Phygital with Consumers
Most digital transformations ignore the real opportunity to take customer experience to a whole new level.
Enough. It’s Time to Hire (and Develop) Better Judgment
With scandals emerging everywhere, from McKinsey to Rideau Hall, it’s not hard to wonder if decent leadership even exists, but it doesn’t have to be this way.
Embracing Organizational Change
Why good intentions are not enough to successfully counter bias and racism in the workplace.
Battling Intolerance One Conversation at a Time
Effectively fostering equity, diversity and inclusion in the workplace requires enabling all concerned to chose engagement over silence when bias and ignorance rear their ugly heads.
The Nietzsche School of Management
When it comes to how decision makers understand problems, Nietzsche’s insights are as valuable to executives today as any lesson offered by modern business schools.
Why Chairperson-cum-CEOs Have No Place in Today’s Capitalism
Faithfully serving the interests of all corporate stakeholders requires following governance best practices, which can’t be done without a real separation of powers.
Leadership Lessons from the Pandemic (and Samwise Gamgee)
Why it is time for business leaders to show that great stories about fighting for what really matters can exist beyond fiction.
Fighting the Siren Song of Easy Technology Choices
When it comes to investing in IT solutions, too many corporate executives fail to resist five common temptations.
Unlocking the Potential of Digital Supply Chains
In today’s chaotic world, rethinking and reskilling supply chains is just as important as investing in the best new technologies.
